Your AI Support Team
Resolves 80% of tickets. Escalates the rest with full context.
The Ticket Avalanche
'Where's my order?' x1000
The #1 support question. Every customer. Every day. Your team copy-pastes tracking links all day.
Returns are a nightmare
Return request → check policy → approve/deny → create label → process refund. Each one takes 15 minutes manually.
Support costs eat your margins
Hiring support agents costs more than the product margin on half your orders.
What Your AI Agent Does
Order Tracking & Updates
Customer asks about their order → agent pulls tracking info instantly → sends update with estimated delivery. Zero human involvement.
Automated Returns & Refunds
Return request → agent checks eligibility, generates label, processes refund, updates inventory. 15 minutes → 30 seconds.
Product Recommendations
Customer browses or asks 'which one should I get?' → agent recommends based on preferences, reviews, and purchase history.
Smart Escalation
Complex issue? Agent collects all context (order history, previous tickets, screenshots) and hands to a human. No 'can you explain again?'
Post-Purchase Follow-up
Delivery confirmed → satisfaction check → review request → cross-sell suggestion. Automated lifecycle marketing.
“We went from 5 support agents to 2. The AI handles the repetitive stuff, our team handles the complex cases.”
— 100devs.ai client
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